CLAWBACK
About

Built by a merchant, not a vendor.

Clawback exists because its founder runs a store and a factory, and has been on the losing side of every one of these fights.

Hanan Ahsan runs Tannoir, a leather goods brand with its own production. Stolen product photos, copycat listings, disputes that arrive with a deadline and no context, funds held while orders still have to ship. None of this is theory here. It is what running a brand online looks like, every week.

The market answers with two bad options: cheap automation that files blank evidence in your name, or managed services priced behind a sales call. Clawback is the third option: a desk with humans on every case, at a flat price printed on the page, that fights on your side of the table. Including against the platforms themselves.

Every outcome goes into a verified index: platform, bank, reason code, result. The more brands on the desk, the better the index. No competitor publishes one, because their numbers are their own marketing.

Why this wins

The market left a gap. We measured it.

Brands already pay 25% of recovered money plus $29 per alert for disputes.

Source: Chargeflow pricing page

Managed takedowns run an estimated $2,500 a month per brand.

Source: Bustem, TrustMRR, 160+ brands

Nobody sells attack and defense in one desk.

Source: Scan of 15 vendors, Aug 2026

Nobody defends the merchant against Shopify holds, Etsy removals, or false Amazon claims.

Source: Same scan

Nobody publishes verified outcome data. Every win rate is the vendor's own number.

Source: Same scan

Hundreds of open dispute and theft threads sit unanswered in merchant communities.

Source: Data hunts, Aug 2026
How we operate

Rules the desk doesn't break.

  • Humans on everything

    Two analysts touch every pack: one builds, one checks. No candidate reaches you without a human marking it first.

  • You approve every filing

    No submission without your click. Standing approvals for repeat infringers are yours to set and yours to revoke.

  • No weak claims

    A rejected claim damages your standing with the platform. If the evidence isn't there, we don't file.

  • Read-only access

    Read-only tokens, stored encrypted, revoked the same day you cancel. Card data is never stored.

  • Not a law firm

    Clawback is a document and filing service. The agreement says so plainly, and filings as agent run under a letter of authorization you can revoke at any time.

  • The Index stays anonymous

    The public index publishes anonymized aggregates only. Your brand name never appears without written consent.

Talk to the person who runs the desk.

No sales team, no quote-by-call. Book the free scan, bring your store, and leave with a read on what you're losing.